Eudora Software Tips

TIP #2: NICKNAME TIP - PUT FULL NAME IN PARENTHESES ( ) AFTER E-MAIL ADDRESS (All Versions)

When typing a nickname list (Distribution List), you can identify a person in the address area by typing their full name within parentheses
( ).

This will help you in the future if changes need to be made. It's easier to spot a name than an e-mail address.

Here's an example for you:

After you give your Nickname List a name - you would then type in your e-mail addresses for your list to the right in the Address area.

Example: sbg1@psu.edu (Sue Pysher)

TIP #3: SET A "PRIORITY" MARKER IN MAIL - LET SOMEONE KNOW THAT IT'S IMPORTANT (All Versions)

You can set a 'priority' marking before you send a message to let someone know that it's VERY IMPORTANT mail, etc.

The recipient of your mail message 'sees' the priority marking when he/she checks for new mail and the list pulls up. It would 'flag' the
person that it's priority mail.

Here are the Steps:

1.While you're in a NEW MESSAGE area, Click the 'down arrow' [to the left of the signature button above msg]
2.Select the 'priority setting' you want (Highest/High/Normal/Low/Lowest)
3.After completing your message, click the SEND button

TIP #4: MAKE A COPY OF AN E-MAIL MESSAGE AND TRANSFER IT INTO A MAILBOX/FOLDER (All Versions)

Transfer a copy of an e-mail message into a mailbox/folder and keep the original message in place.

Here are the steps:

1.Make sure the message that you want a copy of is hightlighted (The message doesn't have to be open - it can be highlighted at the
IN Box)
2.Hold down the SHIFT key and select TRANSFER from the menu - You would hen select a mailbox/folder to put the copy in. This
will give you a copy of the message and let the original message in place.
3.You can make as many copies of a message that you want as long as you hold down the SHIFT key.

TIP #5: CONFIGURATION SETTING CHANGE - PLEASE CHECK YOUR SETTINGS (SPECIAL/SETTINGS) (All Versions)

Eudora Users who are accessing ENGR's Eudora POPServer

PLEASE FOLLOW THE FOLLOWING STEPS:

1.Select SPECIAL/Settings from menu
2.Click on HOSTS icon
3.At SMTP area type: SMTP.ENGR.PSU.EDU

If you are reluctant to change this yourself, please see your technical contact, or if you have questions, please contact Amy or Sue
(3-4666).

TIP #6: ENHANCEMENT TO USING EUDORA 1.5.4 - GO TO WEB SITES BY DOUBLE CLICKING ON URL ADDRESS IN YOUR MAIL MESSAGE

If someone sends a mail message with an Internet Web site address in the body of the email message:

EX: http://www.engr.psu.edu

In Eudora 1.5.4, you can simply doubleclick on the Web site address (when the mouse pointer turns into a 'hand/finger')

NOTE: the first time you use this feature, it will ask you what program to use with it. Simply find the netscape.exe on your hard drive that is
used (if you're using Netscape), and it will take you directly into Netscape to that page. From that point on, you won't have to do this

Eudora 5.1
In Eudora 5.1, you only need to click once on the URL within the body of the message.

TIP #7: EUDORA VERSION 1.5.4 - USING A URL ADDRESS IN A MAIL MESSAGE

When using a URL address in a mail message, remember this:

If you send a mail message with a URL address in it, do not put a period at the end of a URL address. The person that you're sending to
would not be able to doubleclick on the address because it will not recognize the address with a period at the end.

Eudora 5.1
In Eudora 5.1, you can put a period at the end of the URL and the receiver will still be able to click on the URL and visit the site.

TIP #8: EUDORA HEADER ELIMINATION (All Versions)

(Compliments of Sue Ellen Smith - Chemical Engineering)

To eliminate all the header information in your mail messages, put parentheses ( ) around the nickname list in the TO: area, and use the
BCC: area to type the nickname list in without parentheses:

EXAMPLE:
TO: (L-OPCOM) -- Put your nickname in with parentheses
Bcc: L-OPCOM -- Put your nickname in without parentheses

TIP #9: REMINDER TO CHECK YOUR OUT MAILBOX PERIODICALLY (All Versions)

--REMINDER

Check your OUT mailbox periodically if you checked in the configurations:

"Keep Copies of Outgoing Mail"

This is a nice feature, but you should check your Out mailbox and delete messages periodically - this will clog up your hard drive with
unnecessary messages.

TIP #10: BACKUP YOUR MAILBOXES IN EUDORA (All Versions)

Remember, if your hard drive goes - So do your saved e-mail messages

Here are some instructions on how to backup your mail messages

Go into File Manager (If using WFW/NT)
Go into Windows Explorer (If using Win 95, Win98, Windows NT, Windows 2000 or Windows XP)
Look in the directory: c:\ip\w\mail(If using Eudora from Network)
Look in the directory: c:\iaccess(If using Eudora from CAC)
Look in the directory: c:\mail (if using Eudora version 5.1 - the default folder for mailboxes and table of contents files)
Mailboxes will be listed in the right column (If you didn't put them in a Folder)
If you've created Folders with Mailboxes inside of them - they will be listed as a subdirectory. To get the mailboxes inside a folder,
just click on the Folder Subdirectory and the mailboxes will display in the right column.
You will want to copy everything with the extensions: .mbx and .toc
Example: John Doe.mbx and John Doe.toc

TIP #11: KEEPING COPIES OF OUTGOING MESSAGES

You can set Eudora to automatically keep a copy of everything you send. It can also be set to not keep copies but rather keep only those
you choose as you send them. Copies are kept in the Out mailbox.

To set Eudora to keep a copy of all outgoing mail:

1.From the Special Menu, select Settings.
2.From the scrollable field on the left select the Sending Mail category. The right side displays the mail sending options.
3.Check the box for Keep copies of outgoing mail.
4.Click on the Ok button. The Settings dialog box closes.

If you don't want to keep a copy of everything you send make sure the box in step 3 above is NOT checked. Then, when composing a
message, near the top of the message window is an icon which looks like two overlapping pages. For Windows users, this icon is a button
which you can click on to keep a copy of that message. For Mac users, click on the icon and a check will appear to the right. If the button
is depressed (Win) or the check mark displays (Mac) a copy of that message will be placed in the Out mailbox.

Eudora 5.1
In Eudora 5.1, select the Tools menu, then select Options and choose Composing Mail. Make sure the 'Keep copies' check box is checked.

TIP #12 - HIGHLIGHT AND TRANSFER ALL MESSAGES FROM THE SAME PERSON (All Versions)

On the PC:

Hold ALT/ key down and click on message with the person's name
[ALL the messages in the mailbox highlight at once!]
Then transfer your messages

On the MAC:

Hold OPTION/ key down and click on message with the person's name
[ALL the messages in the mailbox from that person highlight at once!]
Then transfer your messages

TIP #13 - SORTING MESSAGES IN YOUR MAILBOXES - Version 3.0.1 (PC)

You will notice a Toolbar across the top of your mail messages

You can use this Toolbar to sort your messages in the following ways:

S - Sort by STATUS (to sort in Descending order, hold the SHIFT key down)
P - Sort by PRIORITY (to sort in Descending order, hold the SHIFT key down)
A - Sort by ATTACHMENT (to sort in Descending order, hold the SHIFT key down)
Who - Sort by SENDER (to sort in Descending order, hold the SHIFT key down)
Date - Sort by DATE (to sort in Descending order, hold the SHIFT key down)
K - Sort by SIZE (to sort in Descending order, hold the SHIFT key down)
Subject - Sort by SUBJECT (to sort in Descending order, hold the SHIFT key down)

You can also change the size of the button by pointing between the subjects until the mouse pointer turns into a double sided arrow.
Simply hold the left mouse button down and drag left to right to size.

Eudora 5.1
In Eudora 5.1, these options are displayed as icons across the top of your open mailbox.

TIP #14 - DOUBLE CHECK YOUR DISTRIBUTION LISTS/ADDRESS BOOK (All Versions)

If you have old distribution lists that you send to on a regular basis, you may notice that some ID's are getting bumped back to you. This
is because you may have invalid ID's in your distribution lists.

Doublecheck to make sure you DO NOT have any of the following ID's within your distribution lists/Address Book:

UserID@oas.psu.edu <all of these are not valid ID's any longer>
UserID@psuvm
UserID@psuadmin

If you do have ID's as mentioned above, check with the user for the correct e-mail ID. They could be using a CAC ID (UserID@psu.edu)
or they could be using a network ID (UserID@engr.psu.edu)

REMINDER: You can put the persons name in parenthesis next to their UserID to make it easier for you to make changes in the future.

Example: sbgecl@engr.psu.edu (Sue Pysher)
djscdc@engr.psu.edu (Danna Smith)

TIP #15 - YOU CAN CHANGE THE PRIORITY OF YOUR MAIL MESSAGE FROM YOUR MESSAGE
LIST - IN BOX (All Versions)

Highlight the message you want to change the priority of at the [IN] box
Select from the menu - MESSAGE/Change/Priority
Set a different priority

NOTE: You can also do this while in the mail message OR use the toolbar area [area under the trash can icon to set the priority]

TIP #16 - SAVE ROOM ON YOUR DISK BY EDITING YOUR MESSAGES (All Versions)

Mail messages come with a lot of header information, some more than others. If you want to save the message, here's what you do. While
the message is open, click the pencil button on your message toolbar. You are now in 'edit' mode. Simply highlight what you would like to
delete, and press the delete key [if using Eudora Light] or if using Eudora Pro 4.0, from the menu you can select EDIT/Cut or use the
keyboard shortcut CTRL/x . When you close the message a window will appear asking if you would like to save the changes, click YES.

TIP # 17 - CREATE A REMINDER MESSAGE TO YOURSELF (Eudora Pro & Light) (All Versions)

Want an e-mail reminder sent at a specified time in the future? Eudora's built-in personal secretary can send you one.

To send a queued reminder message to yourself, simply:

Create a message and address it to yourself
But when you're ready to queue it, hold down Shift while clicking the SEND button. Set the Send message delivery date for an
appropriate time in the future. The message will sit in your out-box until the specified day arrives.

TIP # 18 - SAVING MAIL MESSAGES OUT TO A TEXT FILE (Eudora Pro & Light) (All Versions)

You can save your e-mail messages to a text file. Simply highlight the e-mail message or CTRL/Click to highlight more than one in the IN BOX.

FILE/Save As
Select a drive/directory to place your file in
Give the file a name

If you want the header information included, simply check the box at the bottom of the Save/As dialog box [Include Headers]. Note: If
you check the include headers box, it will remain checked until unchecked.

Open up Word/WordPerfect/Notepad

FILE/Open
Go to the drive/directory that you save the file to
OK

You may see a screen appear that says Convert File Format From:
Ascii (Dos)Text - say OK

TIP #19 - SENDING MAIL IN A HURRY - USE A DESKTOP SHORTCUT (All Versions)

Want to save time sending someone email? Create a desktop shortcut that
opens your email program and creates a new mail message to that person!!

To CREATE the email shortcut do the following:

Rightmouse click on the background of your desktop
Select NEW, then SHORTCUT from the dropdown menu
In the Command Line area, type: mailto: and the email address of the person you want to message <don't use spaces> EXAMPLE: mailto:jdoe@anyplace.edu
Click the NEXT button and type a name for your Shortcut
Click FINISH

<the new shortcut should appear on your desktop>

To USE the shortcut, simply:

Doubleclick on the shortcut icon
Your email proram should launch and the email address in the TO: area should be filled in
Complete your email message & SEND as you normally would.

Tip #20 - File Extensions (All Versions)

FILE-NAME EXTENSIONS – What are they?

Did you ever get an attachment with a filename extension that you don’t know? You can get information about the file extension by
visiting the following Website and click on the first letter of the file extension (e.g., click on E if the file extension is .exe – it will give you a
list of all the filename extensions that begin with ‘e’!!

http://webopedia.internet.com/quick_ref/fileextensions.html

Tip #21 - Missing Eudora Mailboxes and Resizing the Window Pane Doesn't Help? You can Have Eudora Recreate the Eudora.ini File: (All Versions)

Find Eudora mail directory. By default it's c:\mail, but it depends on how it was set up
Inside the Mail directory, rename eudora.ini to eudoraOLD.ini
Open Eudora <It will prompt you for a new mail account>
Proceed and enter the necessary information (see examples below)
Example (if using Penn State's mail server)
pop account = abc123 [this is user's email account ID]
mail server = mail.psu.edu
smtp server = smtp.psu.edu

Example (if using College of Engineering mail server)
pop account = vyoung [this is user's email account ID]
mail server = mail.engr.psu.edu
smtp server = smtp.engr.psu.edu

To add your own, customized filters to identify "Junk Mail", you can create a filter and tell Eudora to check incoming messages for a certain word or phrase in the subject line, or for a particular email address in the from line, and transfer these incoming messages to the new Junk mailbox.

1. From the Tools menu, choose Filters.
2. Under Match, click in the Incoming check box.
3. For header, select Subject from the drop down list.
4. Select contains for the next drop down list.
5. Type in the term you want to appear in the subject line. For example, you can type the phrase "weight loss" to identify any email message with the phrase weight loss in its subject as Junk.
6. Under Action, select Junk from the drop down list.
7. Close the Filters dialog box and when prompted to Save, click Yes.
8. Send yourself a test message remembering to include the phrase "weight loss" in the subject. This message should automatically go into your Junk mailbox.

Often times, you will want to send an email message to a group (distribution list) and Not display all the email addresses in the To: field. There are three ways you can accomplish this:

Note: Users of Outlook (configured as an Exchange client) and Webmail will not be impacted by this change. This only applies to users of the College of Engineering mail accounts (USER@ENGR.PSU.EDU). These changes do NOT apply to users of CAC mail accounts (USER@PSU.EDU).

Tip #25 - Turn Off "Delete Junk From Server" Setting - Version 6.0

By default, Eudora 6.0 is set to delete junk messages from the server. If you have Eudora set to remove junk messages, these messages will be deleted from the server which is fine if the message was correctly identified as junk - but what if the message wasn't junk but rather, a valid message. This incorrectly identified "Junk message" would no longer be accessible. To remedy this, you can turn off the "Delete Junk From Server" setting.

If you check mail in more than one location and have Eudora set to leave mail on server, be sure to turn off "delete junk from server" before you check your mail. Here's how:

1. From the Tools menu, choose Options.

2. Choose Junk Mail Extras (second to the last category).

3. Uncheck Delete fetched Junk from server.

Tip #26 - Quickly Reset Your Toolbars To Appear As They Did When Eudora Was First Installed

Here is a quick and easy method to reset Eudora back to looking like it did when it was first installed.

Open Eudora.
Hold down the SHIFT key and the CTRL key on your keyboard at the same time.
While still holding the two keys down, click the “Tools” menu, then click “Options”.
Let go of the keys on your keyboard.
A dialog box will come up telling you that Eudora is about to strip out all but the most vital settings. Click the button labeled “Yes” .
Eudora will close automatically. Simply reopen Eudora and your toolbars should be restored to their original positions.

Tip #27 - From Where Do "Spammers" Get Your E-Mail Address? (All Versions)

A "Dictionary Attack" is a common method for spammers to use in an attempt to obtain e-mail addresses. When using this method, spammers use programs that try many combinations of email addresses, with the goal of identifying valid e-mail addresses to "spam". Once an email system accepts a message, the e-mail address is identified as valid. Large e-mail systems/providers protect themselves from dictionary attacks, blocking computers that attempt to send many messages. However, sometimes it is hard for these systems to differentiate these systems from legitimate, high-volume mailings such as e-mail newsletters.

Tip #28 - Can "Spammers" Get My E-Mail Address From the BCC Field? (All Versions)

No they cannot. This is because the list of email addresses is stripped out by the sending SMTP server before e-mail is sent to addresses contained in a BCC (blind carbon copy) field.

Tip #29 -Phishing Spreads to Include Not Only Banks (All Versions)

Phishing attempts (e-mails attempting to trick you into visiting a link provided within an e-mail message and prompting you to enter sensitive information so it can be used for criminal purposes) are no longer limited to the banking industry. Recently, phishing attempts have spread to include messages posing as coming from the following:

amazon.com
yahoo.com
soccer world cup
eBay
MSN

If you are not sure of the validity of the source of an email, contact your e-mail service provider. Do NOT click on the link provided in the e-mail message.

Tip #30 - Queuing a Message to Send at a Later Date (All Versions)

You can prepare a message in advance and Eudora will send it at the time of your choosing:

Get your message ready to send
Hold down the Shift key and select the Send button in Eudora

You will see a "Change Queuing" dialog box appear

Set the date/time and click OK.