Administration | Computer Support | Network Support | Training Support |
Campus Address: |
149 Hammond Building |
|---|---|
Phone: |
814-863-3856 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Jerry Ciolkosz is the Director of Networking, Computing and Training Services.
A graduate of Penn State, has been with the College of Engineering since 1985, starting in the area of database management and program development. He was actively involved in the development of the Cost Proposal System (CPS), Approval Path Editing System, and the Permanent Salary Increase System (PERMSAL). He became involved in computer networking and was asked to join ECS in 1995 to assist in the migration of the College to a Windows NT domain environment.
Later, Jerry served as the Associate Director of Communications and Computing, where his responsibilities included leading the ECS computer support team in the evaluation, planning, administration, maintenance, deployment and support of College-level computing systems. The group provides direct user support to the Dean’s Office as well as consulting to address the many IT needs throughout the College. He chaired the College Network Technical Contact Committee and participated in numerous other College and University IT committees. In July of 2012, he assumed his current position as Director of Networking Computing and Training Services.
Campus Address: |
153F Hammond Building |
|---|---|
Phone: |
814-863-4541 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Joe has been with the College of Engineering for over 11 years serving as a Systems Analyst with ECS’ Support Team. Overall, Joe brings over 25 years of experience in all phases of computer and software support, server administration and automation, networking, and computer security to the team. He is experienced with Windows/Vista, Redhat Linux, Ubuntu Linux, CentOS, OS X as well as other less widely used operating systems and has continuously provided support for applications common to the user community.
Joe lead the deployment of and administers to the College’s central virtual server infrastructure clusters, e-mail messaging infrastructure, and all other core servers. This includes such services as file, print, web, SQL, SharePoint, directory services (Active Directory), and the College’s central HPC cluster. Additionally, he has served on the University’s Security Committee for over eight years and is one of the College’s security liaisons. He presents regularly at the College’s Technical Contact Committee and sits on several other College and University IT committees. Additionally, Joe has helped compile many of the College’s security policies, provides periodic security auditing, and assists S.O.S. in College forensic investigations as needed. In his server administration duties, Joe is responsible for maintaining most of the College servers including auditing, patching, troubleshooting, archiving, and restoration. In his desktop support duties, he provides PC/Mac hardware support as well as OS and application support for all the general operating systems and applications used by College.
Campus Address: |
153E Hammond Building |
|---|---|
Phone: |
814-863-6122 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
As a Systems Analyst of the ECS Support Staff, Holly collaborates on efforts to maintain a stable and modern computing environment for the College of Engineering faculty, staff, and students. She is the primary technical contact for the administrative Dean’s Office.
Holly graduated from Penn State and worked in basic scientific research for many years. Computing knowledge was an integral part of many of the methodologies used in her research projects. Her accomplishments include several publications in major scientific journals, and the motivation to stay current on developments in computers and networking. Eventually, she focused her career on computer technologies. She truly enjoys working with people and assisting them with their computing needs to accomplish their goals.
Campus Address: |
152B Hammond Building |
|---|---|
Phone: |
814-863-4425 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Jim has worked for ECS since 1983. Jim has been involved with the design of the College networks from the first network in 1988 to the present one. He is
part of the team that maintains the network for the College of Engineering's
26 buildings, which includes the firewalls, switches, VPNs, and wireless equipment.
Campus Address: |
151C Hammond Building |
|---|---|
Phone: |
814-863-6104 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Tom has worked for ECS since 2000. He is part of the team that maintains the
network for the College of Engineering's 26 buildings, which includes the
firewalls, switches, VPNs, and wireless equipment. Tom is also part of the
team that maintains the Unified Voicemail servers for the College of
Engineering.
Campus Address: |
153G Hammond Building |
|---|---|
Phone: |
814-863-1197 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Sue Pysher is the Training Coordinator at ECS. Her primary responsibilities are to provide training and support to faculty and staff in the College of Engineering. She is responsible for coordinating and conducting computer and network training sessions in both formal and informal formats. She also provides user support to the College of Engineering regarding software issues, including developing training documentation and reference materials, handling user support calls and user requests for just-in-time assistance. The main elements of her support also encompass the College’s VoIP phone system implementations and University systems support, such as IBIS/ISIS, the University Data Warehouse, EIS, and FIT.
Additionally, Sue has worked to establish various College user committees and user groups as part of ECS’s support efforts. She continues to coordinate and facilitate these groups and also serves on various University committees.
Sue has been employed at Penn State for over 30 years in various administrative positions and has held her current position in the College of Engineering since 1984. She was the recipient of the Penn State Staff Excellence Award in 2006.
Campus Address: |
153A Hammond Building |
|---|---|
Phone: |
814-863-4666 |
Fax: |
814-863-7582 |
Email: |
Click here to email |
Maria Ruth is a Microcomputer Systems Consultant for ECS Training Services. Maria provides computer software training and support for the faculty and staff in the College of Engineering. In addition to conducting regularly scheduled training sessions, she assists with one-on-one software issues and questions within the College. Maria maintains the ECS Training web content, creates video software tutorials, and develops print documentation. She specializes in user support for web and graphic design projects and is dedicated to raising awareness of best practices for adherence to web accessibility standards. Maria regularly conducts overview sessions for the Adobe Acrobat Connect web conferencing application. She trains and supports users of the Microsoft Office suite of programs, and the Cisco Voice over Internet Protocol (VoIP) telephones.
Maria’s current interests include e-learning, standards-compliant web design, graphic design, and digital photo manipulation for multimedia applications. She values excellence in training, customer service, professional writing, and public speaking.
Maria is a 1995 graduate of Penn State University with a Bachelor of Arts degree in the field of Liberal Arts. She began her employment at Penn State in 2000 with the University Libraries, where she immersed herself in web design, graphic design, customer service and computer software support concepts via online resources and experiential practice. Maria has completed an international online web design training program. She continues to expand her understanding of relevant web design, graphic design, software support, and e-learning concepts by regularly attending College, University, and national computer user groups and conferences.
Formerly Electronic and Computing Services